CUSTOMER CARE

Please contact us below if you have any questions and concerns.

Also please contact us for Group orders and discounts.

Have any questions or concerns? 

We’re always ready to help!

 

 

Call us at

888-526-6418

or send us an email to:

odeonbykris@gmail.com

RETURNS

You may return or exchange any item purchased from us within 10 days of receipt.  Items must be unworn with all tags in place.  We will gladly credit you the purchase price of the item and sales tax (if applicable).   Shipping charges will not be refunded.

We will exchange items at no additional cost.  You will be responsible for shipping item back.

Please contact us via phone or email before returning/exchanging any item.

FAQ

Do you provide International delivery?

 

Canadian Customers: We do ship to Canada for a promotional rate of US $15.00 through the US Post Office. Any additional duties or fees imposed by the Canadian Govermnet it will be the responsibility of the customer. We ship to Canada quite a bit if you have any questions don't hesitate to call: 888-526-6418.

How do I return an item?

 

lease contact us via phone or email before returning/exchanging any item.

 

What is your returns policy?

You may return or exchange any item purchased from us within 10 days of receipt.  Items must be unworn with all tags in place.  We will gladly credit you the purchase price of the item and sales tax (if applicable).   Shipping charges will not be refunded.

We will exchange items at no additional cost.  You will be responsible for shipping item back.

Please contact us via phone or email before returning/exchanging any item.

How do I track my order?

 

You will receive a tracking number in an email when your 

Item is shipped.

 

 

What are your delivery options?

 

We primarily utilize the US Postal Service Priority Mail

We also utilize Express and overnight Shipping upon 

special request. Please contact us if you require expedited 

service.

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NEED ASSISTANCE?

888-526-6418

rima@easternstardresses.com

Laguna Beach, CA

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